Frequently Asked Questions

Find answers to common questions about Beesi and how our rotating savings platform works.

Getting Started

Beesi is a platform for rotating savings and credit associations (ROSCAs). Members contribute a fixed amount regularly, and each cycle, one member receives the total pool through a bidding process. It's a traditional savings method modernized with technology for security and transparency.

First, register and submit your application with financial details. Once approved by our admin team, you can request to join any available Beesi. All Beesi memberships require admin approval to ensure community trust and security.

You'll need to provide your full name, date of birth, address, phone number, and net worth details including assets, vehicles, liquid assets, and property. This information helps us verify your identity and financial capacity.

How Beesis Work

Winners are selected through a bidding process where the lowest bidder wins. Members bid on how much they're willing to receive (less than the total pool), and the person willing to accept the least amount wins that cycle. If no bids are placed for 3 consecutive cycles, a random draw determines the winner.

No, each member can only win once per Beesi. Once you've won a cycle, you cannot bid in subsequent cycles of that same Beesi, but you continue making your regular contributions until the Beesi completes.

If a Beesi doesn't reach its required number of members, it remains open for new members to join. The Beesi only starts once it's full. If you're interested in specific criteria that don't have an existing Beesi, a new one will be automatically created.

Payments and Fees

There's a 1% platform fee on your regular contribution and a 1% fee on the payout if you win. Additionally, standard Stripe processing fees apply for card payments (typically 2.9% + 30ยข per transaction). All fees are clearly displayed before you join.

Payments are automatically processed 48 hours after a winner is selected for each cycle. You'll receive notifications about upcoming payments and confirmations once they're processed.

We accept credit and debit cards through Stripe for automatic processing. We also offer e-transfer and bank transfer options, which require manual processing by our admin team for each payment.

If a payment fails, you'll be notified immediately and given an opportunity to update your payment method or resolve the issue. Repeated payment failures may result in removal from the Beesi to protect other members.

Security and Trust

Yes, we use Stripe for secure payment processing and don't store any card information on our platform. All members go through a thorough approval process, and admin oversight ensures community trust. However, like any financial arrangement, there are inherent risks.

All members must complete an application with financial verification, and our admin team reviews each application. Additionally, all Beesi memberships require admin approval, and we maintain comprehensive audit logs for transparency.

Yes, as a member of a Beesi, you can see other members (with some information anonymized for privacy), view bidding history, and track payment status for complete transparency.

Account Management

Leaving a Beesi early can disrupt the entire group and is generally not allowed. In exceptional circumstances, admin may facilitate a transfer to another member or Beesi, but this requires approval and may involve penalties.

Yes, once approved, you can request to join multiple Beesis with different amounts and time intervals. Each membership requires separate admin approval to ensure you can meet all financial commitments.

You can update your payment information through your dashboard. For Stripe payments, you can add or change cards directly. For other payment methods, contact our support team for assistance.

Still have questions?

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